Ritz-Carlton, San Francisco selects Scottsdale Arizona American Audio Visual Center

Scottsdale, AZ July 23, 2004 -- The Ritz-Carlton, San Francisco has selected Scottsdale, Arizona based American Audio Visual Center (the "Extreme Customer Service" Audio Visual Company) as their new preferred audio-visual and multimedia production services partner.

Beginning August 1st, American Audio Visual Center will become the new on-site, audio-visual, multimedia and technical butler service provider for the city of San Francisco's best hotel (recognized by Conde Nast Traveler Magazine).

The Ritz-Carlton, San Francisco is the city's only Mobil Five Star and AAA Five Diamond hotel.

The Scottsdale, Arizona bases AAVC was recently selected after presenting against several other audio-visual firms. The Ritz-Carlton, San Francisco chose American Audio Visual Center due to their executive presentation, commitment to "Extreme Customer Service" and their reputation in the Bay Area as one of the premier audio-visual and multimedia production service providers.

The Ritz-Carlton, San Francisco now offers one of the most comprehensive technical and multimedia packages in the hospitality industry. American Audio Visual Center prides itself as being much more than just a vendor, by becoming a seamless part of The Ritz-Carlton, San Francisco Team. From concept to completion; meeting planners, producers, corporations and associations can now experience an on site, one-stop-shop including, set design, the latest in leading-edge audio, video, lighting, presentation design, web casting, entertainment and staging support and industry leading technical services for any sized meeting or event. For additional information regarding The Ritz Carlton, San Francisco's new audio-visual and multimedia production service or to schedule an interview, please contact Duane Tornquist, Corporate Vice President of Sales & Marketing.

Conde Nast Traveler's 2004 Gold List Ranks
The Ritz-Carlton, San Francisco The City's #1 Hotel
For the tenth consecutive year, readers of Conde Nast Traveler magazine named The Ritz-Carlton, San Francisco the city's best hotel. The Gold List is a compilation of the world's best places to stay, including hotels, resorts, spas and cruise lines as named by the readers of Conde Nast Traveler. The 336-room Nob Hill landmark received a score of 92.4 out of 100 points -- the highest score of any San Francisco property.

"We are extremely honored to be recognized as San Francisco's highest-rated hotel and proud to be named one of the top hotels in California and the nation," said Edward Mady, vice president and area general manager of The Ritz-Carlton, San Francisco. "The Gold List is a reflection of our employees' efforts - a team of individuals who are dedicated to providing only the best in service and care to our guests."

Selection for the 2004 Gold List began with nominations from more than 35,000 Conde Nast Traveler readers who provided numerical evaluations rating properties on service, rooms, restaurants and location/atmosphere. Reporters then conducted comprehensive telephone interviews with readers regarding their recent experiences away from home. From this list, the most elite addresses in travel were recognized.

According to the readers of Conde Nast Traveler, "staff see to every detail" at this 1909 landmark neoclassical hotel. Dining options reflect the diversity of the city, including a jazz brunch, sushi, and a complete pretheater menu. "Rooms decked with flowers offer great views" and are "incredibly romantic, the best of the big city hotels." The Nob Hill location enables guests to stroll to Chinatown and Union Square so "you can leave your car in the garage the whole time."
The Ritz-Carlton, San Francisco, the city's only Mobil Five Star, AAA Five Diamond hotel, is conveniently located just two blocks from Union Square shopping with the California Street Cable car just steps from the hotel's front door. For reservations or information, please call Room Reservations at (415) 364-3450; Restaurant Reservations at (415) 773-6198; toll-free (800) 241-3333; a travel professional; or visit The Ritz-Carlton website at www.ritzcarlton.com.

Additional information regarding American Audio Visual Center, Inc.
American Audio Visual Center is a ten year old privately held company headquartered in the Scottsdale Airpark in Scottsdale, Arizona. AAVC has over fifty hotel and resort partnerships including the Fairmont Scottsdale Princess, Fairmont San Francisco, Westin Kierland, Sheraton Wild Horse Pass, Scottsdale Hilton, Sunburst Resort, The Palace Hotel, San Francisco, Wilshire Grand in Los Angeles, The Ritz-Carlton, San Francisco and more. AAVC also has a national staging division that travels throughout North America supporting meetings and events for some of today's top corporations, associations, meeting planners and show producers. American Audio Visual Center's President and CEO, Jim Carlson and Corporate Vice President of Sales and Marketing, Duane Tornquist continue to present their "Extreme Customer Service" presentation to prospective hotels, resorts, convention centers and corporations throughout the United States in order to continue their intelligent growth pattern and increased capture rate of the available market share. American now has a well deserved reputation as the country's premier high-end, luxury in-house multimedia, audio visual and staging company. American Audio Visual Center also employs one of the most seasoned, technical and creative staffs in the business and houses one of the most extensive audio, video and lighting inventories in the industry.

"It's all about our people, our core values and an uncompromising promise to deliver Extreme Customer Service to each and every AAVC customer. We also have the only proven, comprehensive revenue enhancement and forecasting sales systems designed to increase revenue for our hotel and resort partners' year over year." – Duane Tornquist

Contact: Duane Tornquist – Corporate Vice President of Sales & Marketing
(480) 596-9880 or duane.tornquist@americanavc.com
http://www.extremecustomerservice.com





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